Effective Jan 13, 2015
- COLLECTION OF PERSONAL INFORMATION
As with most websites, ACI collects information about your visits to our sites for purposes of supporting, tailoring and improving your experience. We also use this information for purposes of helping us show advertisements on our website and other websites that, based on your information, are likely to be interesting to you. Some of this information is collected automatically through the use of “cookies” or other technology whenever you visit our websites. More information on ACI’s use of those technologies and the types of information collected is provided below.
In addition, when you engage in certain activities on ACI’s website, including but not limited to subscribing to ACI Premium Services (as evidenced by the payment of additional fees to ACI), or requesting or obtaining services which require activation and/or registration, we may ask you to provide certain information about yourself and/or your organization by filling out and submitting a form, or by otherwise providing us with the requested information. Such information will be used to make the relevant materials, features or services available to you and, if applicable, others within your organization.
It is completely optional for you to provide the requested information and/or to engage in these activities. Should you choose not to do so, however, it may not be possible for ACI to provide the particular materials, features or services that you are seeking.
ACI collects all of this information in order to record and support your usage and content purchase transactions and your use of the applicable ACI services and other associated activities on our websites and to display advertisements for products and services that may be interesting to you. For example, we may use the information you provide to record and reflect your preferences, to verify the details of a document order placed by you or to keep you informed about our or our affiliates’ or business partners’ products and services. Or we may use such information to make content recommendations to you based on your prior searches or to show advertisements for relevant ACI products, services or features on third party websites that you visit. ACI may supplement the information you provide with commercially available demographic and address information in order to enhance our and our affiliates’ ability to serve you.
- USE OF PERSONAL INFORMATION
ACI shares the information that you provide to us in accordance with our obligations to copyright rights-holders and vendors of data and materials made accessible through ACI’s websites and related products and services. These obligations may vary from program to program. Details about such obligations under any particular ACI program are available upon request. ACI does NOT, however, share credit card details with such copyright rights-holders or vendors (other than third party credit card processing companies used in applicable ACI services), nor does ACI share specific transaction information with such rights-holders or vendors regarding the use of data or materials of other rights-holders or vendors.
ACI may reuse, share or resell certain non-personally-identifiable information about your visits to our websites. We may, for example, provide your organization name and anonymized information regarding your prior searches to an advertiser that utilizes our advertising services where you have indicated interest in one of that advertiser’s products; or we may use your data combined with that of other users to create anonymized reports on usage or industry trends. Any such information will only be shared in a form which does not include any personally-identifiable information.
If you have identified yourself, or are identified by your employer to ACI, as being associated with an ACI-participating institution or organization, you may receive promotional communications from ACI or its affiliates, either directly from us or through your participating institution or organization. Furthermore, when you use your organization’s credit card or ACI billing account to transact business with us, the organization will receive information about the materials you have used and reported to ACI. Similarly, in circumstances where multiple individuals associated with the same organization share a single account or a single user name and password, each individual may have access to information provided by the other individuals on the same account.
Please note that we may use outside vendors to fulfill document orders, and a credit card processing company to bill you for goods and services. These companies retain, share, store and use the personally-identifiable information that they receive from ACI for purposes of providing such services, and not for other purposes. We reserve the right to disclose your personally-identifiable information or other information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process.
ACI recognizes and appreciates the importance of the responsible use of your personal information. Except as disclosed above or in published lists of customers, we do not release or sell lists of our customer names to outside organizations. Furthermore, your personal information is password-protected to prevent unauthorized access to it. Finally, when you submit personal information to ACI, you understand and agree that ACI and its affiliates and trusted vendors may transfer, store and process your customer profile in any country in which we do business, including but not limited to the United States. Please be advised that ACI is not responsible for the content or privacy practices of any other websites to which ACI.info or any other ACI website may link.
As with most websites, ACI also gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, a date/time stamp and click-stream data. We use this information, which does not include personally-identifiable information, to analyze trends, administer the site track users’ movements around the site and gather demographic information about our user base as a whole.
When you accept our cookies, we use them to track your visit to any ACI web offering. In addition, we use log files and clear gifs to help manage our website and other electronic communications. However, none of this information, other than the automated log-in feature, identifies you personally or is tied to any of your personally-identifiable information. ACI does not associate any of this information with personally-identifiable information unless you have provided it to us.
- CHANGING OUR RECORDS OF YOUR PERSONAL INFORMATION
You have the right to correct your personal information. This may be accomplished either directly on our website on those screens that allow you to edit your personal information; by writing to ACI at:
ACI Information Group
3000 N. Ocean Drive, #17A
Riviera Beach, FL 33404
ATTN: Privacy Manager
When you contact us please include your name, address and/or e-mail address, account number (if known) and a detailed explanation of your request.
- OPTING OUT OF RECEIVING INFORMATION
ACI follows industry standard safe unsubscribe practices. You have the right to opt out of receiving marketing communications and newsletters from ACI by following the “unsubscribe” instructions that come with each message from us or our affiliates. In addition, you may opt out of receiving such communications by writing to the Privacy Manager using the information provided above.
The security of your personal information is important to us. The password that protects your personal information, as well as your credit card information, are encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for this purpose. These data are also stored in encrypted form.
ACI adheres to generally accepted industry standards to protect this information, both during transmission and once we receive it. These standards include the use of leading hardware and software applications. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your applicable information, we cannot guarantee its absolute security.
If you have any questions about security on our website, you can e-mail us at privacy@ACI.info or contact our Privacy Manager at the address listed above.